Now, I’m not sure what “use in product-related service” means, and I graduated from the second-best law school in Kansas. Abnormal use of tool storage units also includes, without limitation, situations when a unit is pulled using a mechanical vehicle, rolled over large drops, used in a highly corrosive environment, used as a step stool, modified with non-Snap-on parts, overloaded or modified in any way.” “In addition to any limitations outlined in warranty statements provided with the Product, Snap-on does NOT provide any warranty for (1) products labeled other than Snap-on or Blue-Point or (2) products subjected to "abnormal use"… …"Abnormal use" includes misuse, accident, modification, unreasonable use, abuse, neglect, lack of maintenance, use in product-related service, or use after the product is significantly worn. This specifically does not cover normal wear and tear or the normal kind of hard use these tool boxes see in a professional garage, let alone weird accidents. They promise only to repair or replace a Snap-On tool box which fails due to poor materials or poor workmanship. Now we come to the first real weaselly part. “During the applicable duration of the warranty, at its option, Snap-on will repair or replace its Products which fail to give satisfactory service due to defective workmanship or materials, or provide a refund by repaying or crediting Customer with an amount equal to the purchase price of such Products.” Check closely with the dealer when you buy. The take-away here is that the warranty on your Snap-on tool box might not be a lifetime warranty at all. The warranty duration depends upon the nature of the Product.” “Snap-on warrants to Customers who purchase Product from authorized Snap-on distribution channels for use in their profession that Snap-on® brand Products and Blue-Point® brand Products will be free from defects in workmanship and materials for a duration described in each Product's warranty code. A used Snap-on tool box is not covered by the famous warranty. This isn’t unusual or shady in any way, but it is something some used Snap-on tool box buyers don’t know. The most important limitation at this stage is that the warranty is for the first owner only, and cannot be transferred. There are a few weasel-words here, which we’ll address below. This warranty only extends to the original Customer and cannot be transferred or assigned.” Repair, replacement, or refund shall be at the election and expense of Snap-on, and is Customer's exclusive remedy in place of all other rights and remedies. “During the applicable duration of the applicable personal use warranty, at its option, Snap-on will repair or replace its Products which fail to meet the personal use warranty standards, or provide a refund by repaying or crediting Customer with an amount equal to the purchase price of such Products. The warranty, which you can find at, says: Let’s start with the actual “lawyer language” of that warranty as it exists today, and then put it into plain English. What Do The Warranty Terms And Conditions For A Snap-on Tool Box Actually Say? So, let’s take a much closer look at that warranty, at some of the famous products it covers, and a few DECKED brand alternatives for the mechanic on the move. The people who administer and enforce the warranty have also become a lot more particular about what they will and won’t repair without a fight. Today, though, that legendary warranty has a lot more loop-holes than it used to. Well, maybe there was a time when that was true. They see a Snap-on tool box as being a “tool box for life.” They feel confident that it will be repaired or replaced if anything happens to it. They feel that it will not only ensure their ability to work productively, but it is also covered against anything. Mechanics and professionals of all kinds believe that a Snap-On tool box set (which can easily cost more than a new car) is an investment. The real deal-maker for Snap-on tool boxes (and Snap-on tools) is their legendary lifetime warranty and high resale value. But why are they so popular? Is the quality really that good?Ī Snap-on tool box is definitely a top-of-the-line item, but you can get the same quality of materials and craftsmanship at a lower price from other companies. Many a well-funded home garage or professional workshop boasts one or more Snap-on rolling tool box units, and mechanics all over the world aspire to own a full set of Snap-on tool Boxes one day. Snap-on tool boxes are legendary, and not just in the automotive industry. The Famous Snap-on Tool Box Warranty: Is It Everything They Say?
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